The summary email

The plugin writes to you twice: immediately when a member asks to be paid, and periodically with a short summary of everything else.

Both are set under Cashback Tracker → Settings → Emails, in the Emails to you card.

Where it goes

Send alerts to is the address. Leave it empty and your WordPress administration email is used.

This is deliberately not the From Email above it. That one is who your emails are sent as, and is often a noreply@ address nobody reads. Setting it should never quietly redirect your own alerts into it.

How often

Summary to you takes Once a week (the default), Once a day, or Never.

A quiet period sends nothing at all. That is on purpose: a weekly "nothing happened" is the kind of email you learn to filter, and then the week something is wrong you never see it. If a summary arrives, something in it is worth reading.

What it says

Two parts. Numbers first:

• Payouts waiting, and what they add up to

• Orders imported, confirmed and declined since the last summary

• Cashback confirmed in the same period

Then Needs you — the things that will not fix themselves:

	What it means
A network could not import orders	Usually an expired key. Named with whatever the network said, and how many runs in a row have failed.
A network could not refresh its shops	Same cause, different call.
Shops could not be fetched	The run finished, but some shops in it did not.
Coupons are refreshed more slowly than they go stale	Raise Shops per run, or refresh less often. Coupons → Import status shows how far behind. See Importing coupons.
Postbacks were rejected	Grouped by reason, commonest first.

Every line links to the screen where you can do something about it.

Postbacks with no matching click are the one to read. They mean a network told you about a sale and nothing on your site could say who made it — so a member bought something and got no cashback. A few is normal (people clear cookies). A steady stream means your tracking links are not carrying the click id, and every one of them is a member quietly not getting paid.

The other email

Email me about, in the same card, is the one that does not wait for the summary. It sends when something goes wrong, and takes Errors only (the default), Errors and warnings, or Nothing.

Repeats of the same problem are held back to one an hour, so a network stuck on an expired key cannot fill your inbox. See Logs and alerts.

Between them: alerts are for tonight, the summary is for Monday, and Cashback Tracker → Logs has the individual entries when you need the detail.