myCred
Changed in version 3. Cashback is no longer mirrored into myCred points.
In version 2, cashback and points were the same thing. In version 3 cashback lives in its own ledger, in real money, and myCred is for gamification only.
Why it changed
Points made a poor ledger. A points balance can be spent, awarded by other plugins, and adjusted by any of a dozen add-ons — so the number a member owed could move for reasons that had nothing to do with cashback. Reconciling it against what a network actually paid you was guesswork.
Cashback is now money, recorded once, in one place, with a full history. See The cashback ledger.
Your existing points are safe
Nothing was deleted or converted. Points your members hold stay in myCred and remain spendable on whatever you use them for.
If you were paying cashback as points in version 2, read Upgrading from version 2 before doing anything — how historical balances are treated is a decision made once, during setup.
What points are good for now
Engagement, which is what myCred is actually good at:
A badge for a first approved order
Points for writing a review
Points for referring a friend who qualifies
Ranks and streaks for members who come back
None of that is money, none of it needs reconciling, and it gives you something to reward that cashback cannot.
The events you can hook
Cashback Tracker exposes seven, available as myCred hooks:
Cashback order tracked
An order arrives for a member
Cashback order approved
The network confirms it
Cashback order declined
The network rejects it
Payout requested
A member asks to be paid
Payout paid
You mark it paid
Referred a friend
A referral is attached
Earned a referral bonus
A referral pays out
Set the points for each in myCred's own hooks screen. Nothing is awarded until you do.
A worked example
Reward members who actually buy, rather than members who sign up:
Set Cashback order approved to award 10 points.
Leave Cashback order tracked at zero — an order that is later declined should not have earned anything.
Create a rank at 100 points.
Offer something for it: an increased cashback rate, early access, whatever fits.
Approved rather than tracked is the important part. Rewarding tracked orders rewards purchases that may be returned the next day.
Keep the two separate in your wording
Members find it confusing if points and cashback both look like money.
Call cashback by its amount and points by their name. "You have £42.10 cashback and 340 points" reads clearly; "your balance" used for both does not.
Related
GamiPress — the same events, if you prefer it
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