> For the complete documentation index, see [llms.txt](https://ctracker-docs.keywordrush.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ctracker-docs.keywordrush.com/integrations/mycred.md).

# myCred

{% hint style="warning" %}
**Changed in version 3.** Cashback is no longer mirrored into myCred points.

In version 2, cashback and points were the same thing. In version 3 cashback lives in its own ledger, in real money, and myCred is for gamification only.
{% endhint %}

### Why it changed

Points made a poor ledger. A points balance can be spent, awarded by other plugins, and adjusted by any of a dozen add-ons — so the number a member owed could move for reasons that had nothing to do with cashback. Reconciling it against what a network actually paid you was guesswork.

Cashback is now money, recorded once, in one place, with a full history. See [The cashback ledger](/how-cashback-works/the-cashback-ledger.md).

### Your existing points are safe

Nothing was deleted or converted. Points your members hold stay in myCred and remain spendable on whatever you use them for.

If you were paying cashback **as** points in version 2, read [Upgrading from version 2](/start-here/upgrading-from-v2.md) before doing anything — how historical balances are treated is a decision made once, during setup.

### What points are good for now

Engagement, which is what myCred is actually good at:

* A badge for a first approved order
* Points for writing a review
* Points for referring a friend who qualifies
* Ranks and streaks for members who come back

None of that is money, none of it needs reconciling, and it gives you something to reward that cashback cannot.

### The events you can hook

Cashback Tracker exposes seven, available as myCred hooks:

| Event                       | Fires when                    |
| --------------------------- | ----------------------------- |
| **Cashback order tracked**  | An order arrives for a member |
| **Cashback order approved** | The network confirms it       |
| **Cashback order declined** | The network rejects it        |
| **Payout requested**        | A member asks to be paid      |
| **Payout paid**             | You mark it paid              |
| **Referred a friend**       | A referral is attached        |
| **Earned a referral bonus** | A referral pays out           |

Set the points for each in myCred's own hooks screen. Nothing is awarded until you do.

### A worked example

Reward members who actually buy, rather than members who sign up:

1. Set **Cashback order approved** to award 10 points.
2. Leave **Cashback order tracked** at zero — an order that is later declined should not have earned anything.
3. Create a rank at 100 points.
4. Offer something for it: an increased cashback rate, early access, whatever fits.

Approved rather than tracked is the important part. Rewarding tracked orders rewards purchases that may be returned the next day.

### Keep the two separate in your wording

Members find it confusing if points and cashback both look like money.

Call cashback by its amount and points by their name. *"You have £42.10 cashback and 340 points"* reads clearly; *"your balance"* used for both does not.

### Related

* [GamiPress](/integrations/gamipress.md) — the same events, if you prefer it
* [Referrals](/members-and-payouts/referrals.md)
* [Events and hooks](/for-developers/events-and-hooks.md)