> For the complete documentation index, see [llms.txt](https://ctracker-docs.keywordrush.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ctracker-docs.keywordrush.com/coupons/coupon-votes.md).

# Coupon votes

Visitors can report whether a code worked. Each coupon shows how many people said yes and how many said no, which tells the next visitor whether it is worth trying.

### Switching it on

`Settings` → `Coupons` → **Coupon votes**. On by default.

With it off, the buttons disappear and the endpoint that receives votes stops existing entirely — there is nothing left to send a vote to.

### Who can vote

Anyone, including signed-out visitors. That is deliberate: most people using a coupon site never register, and a working-code signal from only your members would be too thin to be useful.

One vote per person per coupon.

### Why it is worth having

A code that used to work and no longer does is the most annoying thing on a coupon site, and you have no way of knowing it happened. Votes are the only mechanism that tells you — your visitors find out first, and this is how they tell you.

The other benefit is the visitor's: a coupon with fifteen positive votes is worth trying, and one with twenty negatives is not.

### Acting on them

A coupon collecting negative votes is telling you something:

* **An imported coupon** — the merchant probably ended the offer and the network has not caught up. Delete it, or wait for the next import to replace it.
* **A hand-made coupon** — check the code yourself. If it is dead, remove it.

Worth a glance now and then, particularly on your busiest shops. Nothing else on the site will tell you a code has gone bad.

{% hint style="info" %}
Votes are a signal, not a verdict. Codes fail for reasons that are nothing to do with the code — a minimum spend, a country restriction, a product exclusion. A few negative votes on a busy coupon is normal; a rising ratio is the thing to look at.
{% endhint %}

### Reducing bad votes

Most avoidable failures are conditions the visitor did not know about. Filling in the coupon's **description** with the actual restriction — minimum spend, new customers only, excludes sale items — prevents both the failed attempt and the negative vote.

The same applies to the shop's **exclusions** field. See [Shop info: every field](/shops-and-cashback-rates/shop-info-reference.md).

### Related

* [Adding coupons by hand](/coupons/adding-coupons-manually.md)
* [Coupon display settings](/coupons/coupon-display-settings.md)