> For the complete documentation index, see [llms.txt](https://ctracker-docs.keywordrush.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ctracker-docs.keywordrush.com/affiliate-networks/supported-networks/impact.md).

# Impact

### What you need

| Field           | Where to find it                                                                                                       |
| --------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **Account SID** | impact.com → **Settings** → [API keys](https://app.impact.com/secure/mediapartner/accountSettings/mp-wsapi-flow.ihtml) |
| **Auth Token**  | The same screen. Treat it as a password.                                                                               |

Both are required, and both come from the same page in the Impact platform.

### Setting it up

1. `Cashback Tracker` → `Networks`. Impact is already in the list — press **Configure** on its row.
2. Paste the Account SID and Auth Token.
3. Tick **Enable network**.
4. Set **Default cashback**.
5. Save, then press **Refresh shops** on the row.

Impact calls advertisers **campaigns**. The ones you are accepted into appear in your Shop catalog.

### What it imports

* **Shops** — campaigns you are joined to
* **Coupons** — promotional offers
* **Orders** — actions, on the schedule you set

### Impact-specific settings

**Default currency** — a three-letter code such as `USD` or `EUR`, used when Impact reports an amount without saying which currency it is in.

Set it to the currency your Impact account is paid in. It is a fallback rather than a conversion setting: most actions arrive with their currency attached and this only fills the gaps.

### The sub ID

Impact calls it **SubId1**. Cashback Tracker sends `cbtrkr-<member id>`, and reads it back from the reported action.

Impact gives publishers several SubId slots. Only the first is used here, so the others stay free for your own tracking.

### Getting orders sooner

{% hint style="danger" %}
**Do not set up a postback for Impact.** It has a built-in module, and the plugin polls it over an authenticated API.

Adding a postback would mean creating a second, custom network — and the same purchase would then arrive twice, once from each. Both copies are stored, and **the member is credited twice**, at two different cashback rates.
{% endhint %}

To have sales show up faster, lower **Download new orders** in `Settings` → `General`. It goes down to every 15 minutes, and a short interval is cheap because it only asks for the last couple of days.

See [Importing orders](/affiliate-networks/importing-orders.md).

### When nothing imports

**Authentication errors.** The Account SID and Auth Token must be from the same API key. Impact lets you hold several, and mixing halves of two different keys fails in a way that reads like a typo.

**Campaigns import but actions never do.** Check that the purchases you are expecting were made through a **Go to shop** link while logged in, and that they are inside Impact's reporting window.

**Amounts in an unexpected currency.** See the Default currency setting above.

`Cashback Tracker` → `Logs` records Impact's own error text.