Awin

What you need

Field	Where to find it
Publisher ID	Your Awin account number, shown in the Awin interface
Access Token	Awin UI → API credentials (ui.awin.com/awin-api)

Both are required.

Setting it up

1. Cashback Tracker → Networks. Awin is already in the list — press Configure on its row.

2. Paste the Publisher ID and Access Token.

3. Tick Enable network.

4. Set Default cashback — the share of Awin's commission your members receive.

5. Save, then press Refresh shops on the row.

Your approved Awin advertisers appear in Cashback Tracker → Shop catalog within a few minutes.

Awin only reports advertisers you are approved for. A brand you have applied to but not been accepted by will not appear, and that is Awin's answer rather than a fault here.

What it imports

• Shops — every advertiser you are approved for, with logo, domain and commission

• Coupons — vouchers and offers, if coupon import is on

• Orders — sales, with their status, on the schedule you set

The sub ID

Awin calls it clickref. Cashback Tracker sends cbtrkr-<member id> in it, and reads it back when Awin reports the sale.

If you also promote Awin links outside the plugin, those sales carry a different clickref — or none — and are ignored rather than credited to a random member.

Getting orders sooner

Do not set up a postback for Awin. It has a built-in module, and the plugin polls it over an authenticated API.

Adding a postback would mean creating a second, custom network — and the same purchase would then arrive twice, once from each. Both copies are stored, and the member is credited twice, at two different cashback rates.

To have sales show up faster, lower Download new orders in Settings → General. It goes down to every 15 minutes, and a short interval is cheap because it only asks for the last couple of days.

See Importing orders.

When nothing imports

No shops after a refresh. Check the Access Token first — it is the field that expires and the one most often pasted with a stray space. Then check you are actually approved for advertisers in Awin.

Shops but no orders. Normal at first: Awin reports sales hours after they happen. If it persists past a day with sales you know about, check that your test purchase was made through a Go to shop link while logged in.

Orders with no member attached. The clickref did not survive the journey. Usually the member was logged out, or reached the merchant by a route other than your tracking link.

Everything the network says is written to Cashback Tracker → Logs, including refusals with Awin's own wording. That is the first place to look.